Services

 

eXact learning solutions provides professional services to complement its software offering:

eXact learning LCMS setup

Including application installation, system configuration, deployment consultancy to ensure that your learning content management processes match your critical business processes. During a series of co-design workshops, we define and implement the parametric settings of eXact learning LCMS to tailor it to the organizational needs.

Interested in
eXact learning LCMS setup?

Project lifecycle

The eXact consulting methodology includes

Starting from the analysis of the current organizational models of the client, we will identify the key eXact learning LCMS features and settings that address the client’s vision and business goals.

Duration: 2 days in presence.

Consulting activity to define how to configure eXact learning LCMS in terms of meta data, user roles, logical domains, workflows, projects. User Test Scenarios will be defined in this Step.

Duration: 1-3 days in presence and 3-5 remotely.

The main aim of this workshop is the analysis of content needs and content related goals in the organization. The workshop will define Client’s approach to catalogue production and maintenance, bespoke projects as well as legacy content.

Duration: 2 days in presence and 3 remotely.

Together with the clients’ IT technicians and business lead, we map the existing technological landscape and define the integration needs and roadmap.

Duration: 1-2 days in presence.

Download a presentation about eXact methodology.

Learning digital transformation consulting

The boundaries between learning, employee experience and knowledge management are becoming fuzzier. We advise on the digital transformation of learning content production, management and delivery. We help organizations to design and implement plans to audit and nurture their knowledge assets.

Interested in our consulting? CONTACT US!

Training

For being sure your organization uses our products and solutions in the most effective way. Our training can be deployed following a train-the-trainer approach.
Don’t miss our Academy for some free resources, white papers and webinars about e-learning content production, learning technologies and trends.

Interested in training? CONTACT US!

eXact learning LCMS licenses include different service levels of the following:

SUPPORT & MAINTENANCE

Our Customer Support Team provides tailored support -remotely or locally delivered – for helping you to solve any technical issue.

TECHNICAL ACCOUNT MANAGEMENT

A dedicated interface for Customer for requirements gathering, implementation issues and support coordination.