Volkswagen Group Italia

Improving Employee Productivity and Efficiency through Technology Integration

Volkswagen Group Italia based in Verona is a fully owned Italian subsidiary of the Volkswagen Group, distributing Volkswagen, Škoda, Audi and SEAT motor vehicles, as well as Volkswagen Commercial Vehicles. The group has more than 870 employees and over 1,300 dealers and service partners. Specific training, aimed at improving selling expertise and service quality, is designed for more than 15,000 workers within dealerships and with service partners.


The customized eXact learning LCMS solution would allow Volkswagen Group Italia to organize all its learning content into a single content management system and digital repository. The legacy content was transferred into the system and tagged with a SCORM-based metadata and taxonomies framework. Using this approach would allow Volkswagen Group Italia to seamlessly manipulate and reuse content between different formats and create different deliveries of the same content from a single source.